Terms of Service

Terms of
Service

These terms govern your use of Respondoria's email infrastructure platform. Please read them carefully before using our services.

Last Updated: March 5, 2025
Effective Date: March 5, 2025

Acceptance of Terms

By accessing or using Respondoria's services, you agree to be bound by these Terms of Service. If you disagree with any part, you may not access our services.

Service Description

Respondoria provides email infrastructure services including domain rotation, AI warmup networks, and deliverability optimization. We are not responsible for email content or recipient responses.

Account Responsibilities

You are responsible for maintaining account security, complying with all applicable laws (CAN-SPAM, GDPR, etc.), and ensuring your email campaigns follow our acceptable use policy.

Prohibited Activities

Spam, phishing, fraud, harassment, illegal content, or any activity that violates third-party rights is strictly prohibited. We reserve the right to suspend accounts violating these terms.

Service Level Agreement

We guarantee 99.9% uptime for our core infrastructure. Credits are available for downtime exceeding this SLA. See our SLA documentation for details.

Termination

We may terminate or suspend access immediately for violations. You may terminate at any time. Certain provisions survive termination, including ownership and liability limitations.

Legal Details

Limitation of Liability

To the maximum extent permitted by law, Respondoria shall not be liable for any indirect, incidental, or consequential damages.

Intellectual Property

All rights, title, and interest in our platform, including software, trademarks, and documentation, remain our exclusive property.

Governing Law

These terms are governed by the laws of Delaware, USA. Any disputes shall be resolved in the courts of Delaware.

Questions & Contact

If you have questions about these terms, please contact us at:
legal@respondoria.com

For enterprise customers requiring custom terms or a Master Service Agreement (MSA), please contact our sales team.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.